Meet Your Personal Journey Guide

Now that you are a MedPro Explorer, your dedicated relationship manager and primary point of contact while working with MedPro International is your Personal Journey Guide (PJG). Your PJG will provide support, mentoring, and guidance for any and all personal and professional questions you may have while working with MedPro. Discover more about your PJG by reading below!

Christi Bick

Manager, Personal Journey Guides

Christi holds a Bachelor of Science from Florida State University and graduated Cum Laude. She has been working in healthcare staffing for over six years and her biggest accomplishments include assisting in the launch of “The MedPro Experience” and working as the Director of the Fort Lauderdale Turkey Trot Race for eight years. Her favorite part of her job is helping our foreign-educated healthcare professionals achieve their life-long dreams.

Keisha McDonald

Personal Journey Guide, Infion

Keisha holds an Associate of Arts from Miami Dade College, and Bachelor of Arts in Healthcare Administration from Florida International University, and a Master’s in Business Administration from Nova Southeastern University. She has been working in healthcare staffing for 15 years. Keisha received her Yellow Belt Certification from the International Association for Six Sigma Certification, a certification for professionals who understand important skills needed for leading projects and working together as a team. Her favorite part of her job is being a mentor to foreign-educated healthcare professionals and having the chance to guide them throughout their journey, both personally and professionally.

Charity G. Capistrano

Personal Journey Guide, Infion

Charity holds a Bachelor of Arts in English Studies from the University of the Philippines in Diliman, Quezon City and has worked in the healthcare staffing industry for 14 years. Her favorite part of her job is having the opportunity to touch the lives of foreign-educated healthcare professionals and be a part of their journey to success.

Christi holds a Bachelor of Science from Florida State University and graduated Cum Laude. She has been working in healthcare staffing for over six years and her biggest accomplishments include assisting in the launch of “The MedPro Experience” and working as the Director of the Fort Lauderdale Turkey Trot Race for eight years. Her favorite part of her job is helping our foreign-educated healthcare professionals achieve their life-long dreams.

Keisha holds an Associate of Arts from Miami Dade College, and Bachelor of Arts in Healthcare Administration from Florida International University, and a Master’s in Business Administration from Nova Southeastern University. She has been working in healthcare staffing for 15 years. Keisha received her Yellow Belt Certification from the International Association for Six Sigma Certification, a certification for professionals who understand important skills needed for leading projects and working together as a team. Her favorite part of her job is being a mentor to foreign-educated healthcare professionals and having the chance to guide them throughout their journey, both personally and professionally.

Charity holds a Bachelor of Arts in English Studies from the University of the Philippines in Diliman, Quezon City and has worked in the healthcare staffing industry for 14 years. Her favorite part of her job is having the opportunity to touch the lives of foreign-educated healthcare professionals and be a part of their journey to success.

Jennifer Broche

Personal Journey Guide, Infion

Jennifer holds a Master of Social Work from Florida International University where she graduated Magna Cum Laude. Jennifer has been working in the healthcare staffing industry for two years. Her favorite part of her job is being able to assist foreign-educated healthcare professionals with the process of adapting to the cultural and professional differences of living and working in the U.S.

Evelyn Mullings

Personal Journey Guide, Infion

Evelyn holds a Master of Social Work from Florida International University and has been working with MedPro for 2 years. Her favorite part of her job is getting to talk to her nurses about their accomplishments.

Kristy Raines

Personal Journey Guide, Infion

Kristy holds a Bachelor of Healthcare Administration from Shawnee State University and has worked in the healthcare industry for 13 years. Her favorite part about her job is making foreign-educated healthcare professionals feel comfortable and excited about the decisions they make throughout their journey in order to have a successful career.

Jennifer holds a Master of Social Work from Florida International University where she graduated Magna Cum Laude. Jennifer has been working in the healthcare staffing industry for two years. Her favorite part of her job is being able to assist foreign-educated healthcare professionals with the process of adapting to the cultural and professional differences of living and working in the U.S.

Evelyn holds a Master of Social Work from Florida International University and has been working with MedPro for 2 years. Her favorite part of her job is getting to talk to her nurses about their accomplishments.
Kristy holds a Bachelor of Healthcare Administration from Shawnee State University and has worked in the healthcare industry for 13 years. Her favorite part about her job is making foreign-educated healthcare professionals feel comfortable and excited about the decisions they make throughout their journey in order to have a successful career.

Marlene Walker

Personal Journey Guide, Infion

Marlene holds dual Associate degrees in telecommunications and electronics from Eastfield College. She has been working in healthcare for four years and has experience in developing policies and procedures, team building, and mentoring. Her favorite part of her job is getting to help foreign-educated healthcare professionals with their journey to achieving their American Dream.

Marlene holds dual Associate degrees in telecommunications and electronics from Eastfield College. She has been working in healthcare for four years and has experience in developing policies and procedures, team building, and mentoring. Her favorite part of her job is getting to help foreign-educated healthcare professionals with their journey to achieving their American Dream.

Kelsey Jacobs

Director of Therapy

Kelsey attended Broward College and majored in English. She has 16 years of experience in healthcare staffing and was awarded Recruiter of the Year by Healthcare Traveler Magazine in 2011. Her favorite part of her job is having the chance to change the lives of healthcare professionals by connecting them to new opportunities. She loves that each day is different and that she gets to learn life lessons from each Explorer’s personal journey.

Isabel Amicy

Personal Journey Guide, Elevate

Isabel holds a Bachelor of Arts in Psychology and a Master of Science in Counseling from Barry University. She has worked in healthcare staffing for two years and is a certified Mental Health Counselor and Marriage and Family Therapist in the State of Florida. Her favorite part of her job is getting to spend time with her foreign-educated healthcare professionals.

Jennifer Penna

Personal Journey Guide, Elevate

Jennifer attended Florida Atlantic University and has been in the healthcare staffing industry for three years. She heads the MedPro Giving Committee, a group of internal employees that oversees outreach and volunteer opportunities for the organization to give back to the local Broward community and to nation-wide charitable causes. She is also presently working on attaining her Salesforce certification. Her favorite part of her job is getting to work with her International Therapy Team.

Kelsey attended Broward College and majored in English. She has 16 years of experience in healthcare staffing and was awarded Recruiter of the Year by Healthcare Traveler Magazine in 2011. Her favorite part of her job is having the chance to change the lives of healthcare professionals by connecting them to new opportunities. She loves that each day is different and that she gets to learn life lessons from each Explorer’s personal journey.

Isabel holds a Bachelor of Arts in Psychology and a Master of Science in Counseling from Barry University. She has worked in healthcare staffing for two years and is a certified Mental Health Counselor and Marriage and Family Therapist in the State of Florida. Her favorite part of her job is getting to spend time with her foreign-educated healthcare professionals.

Jennifer attended Florida Atlantic University and has been in the healthcare staffing industry for three years. She heads the MedPro Giving Committee, a group of internal employees that oversees outreach and volunteer opportunities for the organization to give back to the local Broward community and to nation-wide charitable causes. She is also presently working on attaining her Salesforce certification. Her favorite part of her job is getting to work with her International Therapy Team.

Kelsey Jacobs

Director of Therapy

Kelsey attended Broward College and majored in English. She has 16 years of experience in healthcare staffing and was awarded Recruiter of the Year by Healthcare Traveler Magazine in 2011. Her favorite part of her job is having the chance to change the lives of healthcare professionals by connecting them to new opportunities. She loves that each day is different and that she gets to learn life lessons from each Explorer’s personal journey.

Jennie Bick

Personal Journey Guide, Zenith

Jennie holds a Bachelor of Science in Communications with a minor in Human Resources, and two Master’s in Marketing and Business Administration from Webster University. Jennie has been working in healthcare staffing for over six years and has been a part of several organizational improvement programs including the expansion of MedPro’s Orientation Program. Jennie has participated in various volunteer projects over the past seven years and has experience in program development and leading teams. Her favorite part of her job is getting the opportunity to see foreign-educated healthcare professionals achieve their goals and fulfill their dreams.

Michele Anderson

Personal Journey Guide, Zenith

Michele attended Cuyahoga College and has worked in healthcare staffing for 6 years. She belonged to Toastmasters International, a prestigious organization for communication and leadership development, and Business Network International, the world’s largest business network organization. Michele has experience leading teams and training and developing individuals professionally. Her favorite part of her job is getting to experience the enthusiasm and motivation foreign-educated healthcare professionals have for adapting to their new environment in the U.S.

Kelsey attended Broward College and majored in English. She has 16 years of experience in healthcare staffing and was awarded Recruiter of the Year by Healthcare Traveler Magazine in 2011. Her favorite part of her job is having the chance to change the lives of healthcare professionals by connecting them to new opportunities. She loves that each day is different and that she gets to learn life lessons from each Explorer’s personal journey.

Jennie holds a Bachelor of Science in Communications with a minor in Human Resources, and two Master’s in Marketing and Business Administration from Webster University. Jennie has been working in healthcare staffing for over six years and has been a part of several organizational improvement programs including the expansion of MedPro’s Orientation Program. Jennie has participated in various volunteer projects over the past seven years and has experience in program development and leading teams. Her favorite part of her job is getting the opportunity to see foreign-educated healthcare professionals achieve their goals and fulfill their dreams.

Michele attended Cuyahoga College and has worked in healthcare staffing for 6 years. She belonged to Toastmasters International, a prestigious organization for communication and leadership development, and Business Network International, the world’s largest business network organization. Michele has experience leading teams and training and developing individuals professionally. Her favorite part of her job is getting to experience the enthusiasm and motivation foreign-educated healthcare professionals have for adapting to their new environment in the U.S.

Ongoing Support

Throughout your employment with MedPro, your Personal Journey Guide will be maintaining regular contact with you to ensure that you are feeling comfortable in your new community and are acclimating well to your job.

Your PJG will discuss and document your long-term goals in a Personal Development Plan that will be shared with you. Your Personal Development Plan will help MedPro provide you with a rewarding employment experience. Your PJG is also your point of contact for continuing education and CEU reimbursements.
Ongoing support is also provided in many other ways.

Our Clinical Nurse Liaisons will help ensure that you are leveraging your new skills and continuing to provide excellent patient care at your U.S. healthcare facility. If you need special attention in one area of clinical training, a nurse liaison will work with you to perfect those skills.

Our Human Resources Department will answer questions regarding your employee benefits, including group insurance.

Our Payroll Department is responsible for getting you paid accurately and timely each week. You will be assigned a Payroll Guide for all timesheet and payroll questions.

Our Credentialing Department will work with you to ensure your professional certifications and other employment-related credentials remain current so you have no issues practicing your profession.

Our Relocation Department will provide you with housing options in your new assignment area. They will also provide you with resources and guidance to help you feel comfortable in your community. The team will help you find schools for your children in the area, and ensure you know where to find some important locations such as churches or other places of worship, banks, and grocery stores.

Learn With MedPro University

You will continue to learn through our proprietary education system, MedProU® during and after orientation in our Sunrise, Florida office.

During orientation, you will work with our U.S. based educators who will prepare you for a successful life and rewarding career in the U.S.  through participation in comprehensive clinical and U.S. assimilation training. Our team of MedProU® instructors will educate you about critical life skills such as driving in the U.S., purchasing a vehicle, preparing your individual budget, and signing a lease on your new home. Once you complete orientation, our educators including our Clinical Nurse Liaisons will always be a resource to assist you with clinical training needed to perfect your skill set.

Discover The MedPro Experience®

Now that you are an official MedPro Explorer, we welcome you to indulge in The MedPro Experience®, our one-of-a-kind employee engagement program that drives outstanding customer service and rewards your journey with MedPro.

Your MedPro Experience® Guide’s main goal is to ensure your satisfaction during your time with MedPro. You will meet your MedPro Experience® Guide during orientation and will be treated to your first Warm Welcome Package. While in orientation you will participate in fun activities both in and out of the office including bowling, karaoke, and team building events. Once you deploy to your assignment, your MedPro Experience® Guide will be monitoring your satisfaction and rewarding you along the way. From tickets to concerts and sporting events to birthday and holiday gifts, The MedPro Experience® Team will surprise and delight you every step of the way. Check out some of the YOUnique Adventures your fellow Explorers have experienced!

13 in 13 DIY Challenge

All MedPro Explorers are invited to participate in MedPro’s 13in13 DIY Challenge! This program gives you the opportunity to earn money by visiting, shopping, and eating at 13 different locations of your choice in your new community! Each attraction you visit will earn you $13—that’s up to $169! When you complete the 13in13 DIY Challenge, you’ll also be automatically entered into our Ultimate Explorer Raffle and have a chance at winning $500!

Kathleen - Memphis, TN
Arianne - San Francisco,CA
Raquel - San Antonio, TX
Nikka - Hyattsville, MD
Mario Carlo -
Alamogordo, NM
Grace - Laredo, TX
Robert - Tallahassee, FL
Feby - Detroit, MI
Earn more when you refer!

Friends Inside the U.S.

Earn $500 per referral!

If you know a Registered Nurse or Allied Healthcare Professional living in the U.S. that is ready to start a new career venture, refer them to MedPro Healthcare Staffing and earn $500 for each person that joins our team! Whether you’ve worked for MedPro, are a current MedPro employee, or are simply a MedPro supporter, there is no limit to the number of people you can refer. Start referring today and begin earning extra cash now!

Friends Outside the U.S.

Earn up to $2,500 per referral!

Do you know a Registered Nurse, Therapist or Medical Technologist living outside the U.S. looking to fulfill their American Dream? If so, refer them to MedPro International and earn up to $2,500 for each person that joins our team! Whether you’ve worked for MedPro, are a current MedPro employee, or are simply a MedPro supporter, there is no limit to the number of people you can refer. Start referring today and begin earning!

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